1. What does your pet waste removal service include?

Our pet waste removal service includes the thorough removal of pet waste from your yard or other outdoor spaces. We provide regular visits (weekly, bi-weekly, or as needed) and ensure your yard is clean, safe, and ready for play. We also use biodegradable bags to ensure our services are environmentally friendly.

2. How often should I schedule a cleanup?

The frequency of your service depends on your preferences and your yard's needs. We offer weekly, bi-weekly, and on-demand options. If you're unsure which schedule works best, we can help you determine the ideal plan based on your yard size and pet activity.

3. How do I know if I need your service?

If you have a pet (or pets) and want to keep your yard clean and free of waste, our service is for you! Whether you’re too busy to handle the cleanup yourself or simply prefer a professional touch, we’re here to make sure your yard stays pristine and safe for everyone to enjoy.

4. What areas do you serve?

We proudly serve New Haven County. If you are just outside the edge of that county and still wish to work with our professional team, feel free to reach out and we’ll talk!

5. How much does pet waste removal cost?

Pricing for pet waste removal depends on factors such as: Number of pets, the size of your yard, removing the waste ourselves or leaving it in your own trash bins, the frequency of service, and any special requirements you may have. We provide personalized quotes based on these details. For an accurate quote, please contact us, and we'll be happy to assess your needs!

6. Is the waste removal process safe for the environment?

Yes! We prioritize eco-friendly practices. We use biodegradable bags for waste removal and take care to dispose of waste responsibly. Our goal is to provide a thorough cleanup while minimizing our environmental impact.

7. What happens if it rains on the day of my scheduled visit?

For most regular rainstorms, we’ll still come out to clean your yard as scheduled. However, if there is a severe weather event or heavy downpours, we may need to reschedule for safety reasons and to ensure that the job is done properly. We’ll notify you if any changes are necessary.

8. Do I need to be home during the service?

No, you don’t need to be home! As long as we have access to your yard, we can complete the service. If you have specific instructions or gate codes, you can share those with us in advance.

9. Do my pets need to be indoors during the visit?

While we prefer that your pets are indoors during our visit for ease of performing our job, it’s not a problem at all if they’re outside! We’d love to meet your pets and will always ensure their safety while we work. Just let us know if there are any specific instructions for your furry friends!

10. How do I prepare for my pet waste removal service?

There’s no preparation needed on your part! Just ensure we have access to your yard. If there are any gates, fences, or special instructions for accessing your property, let us know in advance. We’ll take care of the rest!

11. Can you clean my yard if it’s been a while since the last service?

Absolutely! We’re happy to clean up yards of any condition. Whether it's been a few weeks or several months, we’ll get your yard looking clean and fresh again. If it’s a particularly heavy cleanup, we may recommend a larger initial service to get things back in shape.

12. Do you clean up waste from other animals besides dogs?

Currently, we specialize in dog waste removal. However, if you have other types of animals, feel free to reach out, and we can discuss if it’s something we can accommodate for your specific needs.

13. Do you offer any discounts or promotions?

We occasionally offer discounts or special promotions, especially for new customers or referrals. Be sure to check our website or sign up for our newsletter to stay updated on the latest offers.

14. Do you offer any discounts or promotions?

Yes, we offer occasional discounts, including special rates for new customers. Additionally, we provide discounts for increasing the frequency of your service—bi-weekly visits are less expensive than single visits, and weekly visits offer the best value. Reach out to us for more details on current promotions and savings!

15. Do you clean up pet waste after it snows?

Yes, we do! However, after it snows, we can only pick up pet waste that is visible. If some waste is covered by snow, we’ll get what we missed during our subsequent visits as the snow melts. While it may not melt before our next visit, rest assured we’ll get to it over time and ensure your yard stays clean.

16. How can I contact you if I have more questions?

Initial contact should be made through our website’s contact form, where you can easily submit your inquiry. After that, we’re happy to continue our conversation by phone, text, or email—whichever you prefer. We’re here to help and make communication as convenient as possible for you!